Make sure all letters are capitalized and there are no spaces in the code. If it still doesn't work,send us a message through our contact form with your original order number for assistance.

We accept exchanges, but we do not offer refunds. If you've recieved an item that is not what you expected, you can mail it back to us (at your own cost of a stamp) and we will send you a replacement for the item. Exchanges are valid for 21 days after the initial order is made. Exchanges must be between exact items. Please contact us in our contact form with your order number to begin an exchange.

United States: Untracked shipping is free. 
Other countries we ship to and their shipping costs:

Australia: $12
Belgium: $12
Canada: $5
Japan: $12
Mexico: $9
Morocco: $12
Netherlands: $12
Scotland: $10
South Korea: $10
Sweden: $10
Trinidad & Tobago: $12
UK: $10

If you are from a country not listed here, reach out to us and we can calculate your shipping. These are the countries we've already sent orders to, so we have the numbers already :)

You have a few options. We've got our contact form and our Instagram messages. The contact form goes directly to our email and we'll see it quickly. If you already have an order number, please include that in the message. 

For sure! Not to sound like a broken record, but send us your idea in our contact form and we can try to come up with something regarding your idea!