
FAQ
Answers to All Your Questions
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What Is Your Return & Exchange Policy?
We accept exchanges, but we do not offer refunds. If you've recieved an item that is not what you expected, you can mail it back to us (at your own cost of a stamp) and we will send you a replacement for the item. Exchanges are valid for 21 days after the initial order is made. Exchanges must be between exact items. Please contact us in our contact form with your order number to begin an exchange.
I am having a customer service issue. Who do I talk to?
You have a few options. We've got our contact form and our Instagram messages. The contact form goes directly to our email and we'll see it quickly. If you already have an order number, please include that in the message.
I have a theme request for a sticker or bookmark. Do you guys take ideas?
For sure! Not to sound like a broken record, but send us your idea in our contact form and we can try to come up with something regarding your idea!
Other Inquiries? Let's Chat!
Please email us at thegoodiesgoodiesllc@gmail.com